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Programs

Overview of Presentations Offered by Washington State Health Advocacy Association.

The ABCs of a Successful Doctor Visit

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Have you ever left your doctor’s office wishing you could have more time? In today’s primary care visit, time is short and there are many issues to cover. How can you be effective and respectful of your doctor’s time and get answers you want? This session explores how to the make the most of your doctor visit. It will review some of the most important ways people can be prepared by applying common health advocacy skills. Be ready for an interactive, hands-on session, with must-know tips for anyone who has ever assisted family, friends or themselves in navigating the health care system.
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​Target Audience:  Seniors, Adult Children, Caregivers, Employees
Time: 60 Minute Presentation

Patient Know More ... Patient No More!
How Being a Participant in Your Own Care & Having a Health Advocate Can Save Your Life

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​Learn more about how to improve your health care experience with skills and insights into becoming more active in your own health. Everyone has the ability to seek better choice and control in health care decision-making. This session will review some of the most important ways people can become full Participants by applying common health advocacy skills. Be ready for an interactive, hands-on session, with must-know tips for anyone who has ever assisted family, friends or themselves in navigating the health care system.
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Target Audience: Seniors, Engaged Patients
Time: 60 Minute Presentation

The Emerging Field of Health Advocacy 

​What is health advocacy and how is it being used in the health care setting today? Learn about the field of health advocacy supporting how patients can gain better choice and control in health care decision-making. For employers, health advocacy can mean decreased costs and better health outcomes. In this session learn who is hiring health advocates, how health advocacy professionals work and the value they provide to patients, families and employers. This is an introductory session on the field.
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Target Audience:  Employers, Wealth Managers, HR Professionals, Insurers, Insurance Brokers, Eldercare Attorneys, Health Care Proxies
Time: 20-60 Minutes

Safe & Sound in the Hospital: A Short Course in Patient Safety

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​Medical errors in the hospital are the third leading cause of death in our country. A successful hospital experience includes knowing what actions patients and their families should take. Learn about some of the opportunities and challenges that hospitals face and what patients and their families can do to help. Bring a notebook and pen to write down specific tips and tools that you can use when you or a loved one is in the hospital. This content was compiled and is presented with permission by Campaign Zero, a non-profit organization dedicated to zeroing out preventable medical errors. For more information visit campaignzero.org
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Target Audience:  Seniors, Adult Children, Caregivers 
Time: 60-90 Minute Presentation

Volunteer Health Advocate Training: Understanding the Role & Skills to be Effective

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People who visit the doctor forget 80% of what the doctor says the minute they leave the doctor’s office. Having a trained volunteer health advocate can help ease the burden of  preparing for a doctor visit, taking notes, understanding what the doctor is saying and keeping  track of the medical record. This training is for anyone who wants to volunteer as a health advocates and families or patients who want to learn more about the skills health advocates use. This training is geared toward people with a non-medical background  who want to make a difference with specific health advocacy tasks such as: gathering medical records, discussing health care needs, creating a list of questions for the doctor, or attending and taking notes at a doctor visit.
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Target Audience: Family, Caregivers, Patients, Seniors, Volunteers, Employees
Time: 3.5 Hours
​(NEW IN 2019!)

Advanced Care Planning: Where to Start
(Just Added in Partnership with Honoring Choices!)

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Advance care planning (ACP) is the process of reflecting on your wishes, values and goals for end-of life care; designating a person to make decisions for you when you cannot; documenting your choices in an Advance Directive and sharing them with your loved ones and health care providers.  In this session, participants will: identify values, beliefs and what ‘living well’ means; how to select and prepare a health care agent to be an advocate; consider what treatment options are preferred if something sudden happened and learn how to start a conversation about your wishes.

Target Audience: People in good health or with well-managed chronic conditions
Time: 60 Minute Workshop
​(NEW IN 2019!)

Taming Your Medicine Cabinet

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People who visit the doctor forget 80% of what the doctor says the minute they leave the  doctor’s office. Having a trained volunteer health advocate can help ease the burden of  preparing for a doctor visit, taking notes, understanding what the doctor is saying and keeping  track of the medical record. This training is for anyone who wants to volunteer as a health advocates and families or patients who want to learn more about the skills health advocates use. This training is geared toward people  with a non-medical background  who want to make a difference with specific health advocacy tasks such as: gathering medical records, discussing health care needs, creating a list of questions for the doctor, or attending and taking notes at a doctor visit.

Target Audience: Family, Caregivers, Patients, Seniors, Volunteers, Employees
Time: 3.5 Hours
Are You Interested in One of Our Programs? Click Here to schedule a presentation, or contact us at: 206.377.3000 or info@washaa.org.